ICE Digital Trade User Support

Our aim is to provide outstanding support to all customers. Our helpdesk supports ICE Digital Trade users 24 hours a day, seven days a week.
Our live Support Team is supplemented by training videos, detailed user guides, quick guides and other resources which are all readily available to our users.
Contact details for our Support Team are as follows:
EMEA Support: +44 20 3322 4611 / +353 1 513 6889
Americas Support: +1 972 885 3700
Asia Support: +852 5808 1670
Australia & New Zealand Support: +61 8 7444 5030
ARA Barges Support: +31 85 8888 121
Email: digitaltradesupport@ice.com