ESS provides Users with a number of training options to ensure the seamless adoption of eDocs, as follows:

• personalised training during initial delivery of the Services;
• training of trainers;
• online training sessions during webinars available to Users and DDG members;
• self-training modules which are available 24/7 to Users and DDG members; and
• online User guide and videos which are available 24/7 to Users and DDG members.