A number of Frequently Asked Questions and Answers are listed below. If you have any questions which have not been answered below, please email them to info@essdocs.com.

Q: How secure is the storage of Bill of Lading data in the ESS-Databridge™?
A: The ESS-Databridge™ has similar security to that used by online banks.

Q: What type of documents can I transmit through the ESS-Databridge™?
A: Users can transmit any document necessary for global trade. The system is flexible enough to allow you to transmit either proprietary documents or industry standard documents such as BIMCO or VICS bills of lading.

Q: Can I send negotiable bills of lading and other title documents through the ESS-Databridge™?
A: Yes. The ESS-Databridge™ has a comprehensive legal framework, allowing the transmission of legally binding electronic title documents.

Q: Does ESS ensure the creditworthiness of ESS-Databridge™ Users?
A: No. The ESS-Databridge™ is a vehicle to allow instantaneous exchange of trade documents. ESS does not provide any information or give any guarantees regarding the creditworthiness of trade partners whom you choose to deal with.

Q: How will I be charged?
A: Users are predominately charged on a per transaction basis to use ESS' eDocs Services.

Q: Can I try the ESS-Databridge™ risk free?
A: Yes. We have a number of ways that Users can trial the ESS-Databridge™ risk free. Please contact us at sales@essdocs.com for more information.

Q: What is the first step for getting involved?
A: The first step to getting involved is either to participate in an ongoing Rollout or to learn more about our Services through our User Association, the DDG. In either case, please contact our Sales Team on +44 203102 6600 or at sales@essdocs.com for more information.

Q: Where can I find a list of current Users?
A: ESS has a corporate policy to not provide this information. However, information about eDocs adoption is available to DDG Members under the terms of their DDG Membership.

Q: Are eB/Ls legally valid globally?
A: Yes, ESS' eB/Ls are legally valid globally. Contact us at legal@essdocs.com to learn more.